Grievance Officer

Any and all communication relating to any data safety, privacy, other concerns, or grievances experienced by the user in relation to the Website may be communicated to Marffil by contacting our “Grievance Officer,” established in accordance with the provisions of Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, read with Rule 4 of the Consumer Protection (E-Commerce) Rules, 2020, using the contact details provided below:

Name: Deepali Jain

Email Address: infohelp@cocoocadeau.com
Contact number: +91 9911036900

As required under the applicable laws, the Grievance Officer shall acknowledge the complaint expeditiously and resolve the issue within a period of fifteen days from the date of the receipt of the complaint.

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