DISCLAIMER

Valentine’s Day Disclaimer

The prices shown may change without prior notice due to Valentine’s rush. Pre-book your orders to enjoy attractive rates. In order to help service your orders in the best possible way, we request you to provide the correct address and contact details (phone number and email address) of the recipient.

If you wish for us not to contact the recipient, please call our Customer Care at +91 9911036900 and notify them about the same.

Due to a huge rush in orders during Valentine’s, the delivery status confirmation by email and SMS may arrive a little later. Our team works very hard to let you know that your order is delivered as soon as we can.

Our Customer Care team is on their toes to ensure that you have a great experience with us. During the Valentine week, they may take a little more time to respond. Kindly be patient. If you have dropped us an email, we ensure it is being reviewed and will be positively answered.

Please be aware of our Substitution Policy.

Do visit our Terms and Conditions section to understand our services better.

Valentine’s Special Standard Delivery Service

While we make our best efforts to ensure we deliver your orders as soon as possible, due to the huge rush during Valentine’s week, we do not offer any fixed time guarantee. Orders are processed on a first-come, first-served basis, depending on delivery areas and other local conditions.

Valentine’s Special Midnight Delivery Service

For Midnight Delivery orders, please note that the order will be delivered between 11 p.m. to 1 a.m.

Valentine’s Special Courier Services

For products that are shipped using the services of our courier partners, we are unable to guarantee an exact date/time of delivery during the peak season.

Valentine’s Special International Services

Please allow 1-2 working days for updates due to time zone differences.

9911036900

infohelp@cocoocadeau.com

 B-3/58 Frist floor, near b-3 market, Block B, Yamuna Vihar, Shahdara, Delhi, 110053